Orders

Custom gear shipped straight to you  — without the hassle!

Custom printing for shirts, hats, and more – perfect for events, teams, and personal projects.

Minimums are simple:

Screen Printing
• Minimum 12 items (mix apparel types)

Hats
• Minimum 6 per decoration type
• Must be in increments of 6

Overall cart minimum

Once service minimums are satisfied, the total cart must contain at least 24 items.

Examples:

Total Order
• Minimum 24 items per order

Q

Artwork Guidelines

  • All artwork must be print-ready: Vector (.EPS, .AI, .SVG) or high-resolution .PNG.

  • Need help preparing your artwork? We offer art conversion services for an additional fee.

  • Quotes are subject to change based on submitted artwork.

Q

EVERYTHING YOU NEED TO KNOW:

Products & Fulfillment

Do I need to provide artwork or designs?

Yes. Once you sign up, you’ll be prompted to upload your artwork/logos. Our design team will review and confirm details with you before your first shipment.

What is the turnaround time for my order?

Orders are typically fulfilled and shipped within 5–7 business days of your renewal date, depending on design approval and customization details.

Billing & Payments

When will I be charged?

You’ll be charged automatically on your renewal date each month. You’ll receive a reminder email 48 hours before billing.

How do I update my billing information?

Log into your My Account page and click on “Billing Details” to update your payment method securely.

SHIPPING & TRACKING

Will I get tracking information?

Yes! Once your box ships, you’ll receive an email with tracking details so you can follow your package right to your door.

Help & Support

How do I contact customer support?

You can reach us through the Contact page, via email at [your support email], or directly through your My Account dashboard.